epubwise privacy policy

In short: epubwise deletes the file you upload once it is converted, deletes the converted file within 60 minutes, never stores your IP address, never sees your card, and sells nothing.

Last updated 9 November 2026.

Who is responsible

epubwise.com is run by Ger Evangelista, an individual based in Lipa City, Batangas, Philippines, who decides how the information described here is used. Write to [email protected] about anything in this policy.

Your files

• The file you upload (a PDF, or an ebook such as an EPUB) is used for one thing: converting it. It is deleted as soon as the conversion finishes, or fails. One exception: when the free plan's limits stop a PDF partway (more scanned pages or pages than it covers), the PDF waits for the rest of the 60 minutes so it can be finished with a pass without uploading it again, and is then deleted.
• The converted file waits up to 60 minutes so you can download it, then it is deleted automatically.
• Conversion is done by software. Nobody opens, reads or looks through your files, and they are never shared, published, sold or used to train any AI model.
• Uploaded and converted files are not copied into backups.
• Your download link contains a long random code that only your browser receives. Anyone you give the link to can download the converted file until it is deleted, so keep it to yourself.

What the site records

• For each conversion: the time, file size, page count and whether it worked (and, if not, why). This is how the service is run and how faults get fixed.
• How well each conversion went, in numbers: for example how many chapters, pictures and tables it found, how many pages were scanned or had columns, how many paragraphs looked cut off, and how long it took, plus the layout of the pages that went worst (line counts, columns, sizes). These are counts only, never words from your file, and they are how the converter gets better.
• Your answer to "How did it turn out?", if you give one: good, or what went wrong, picked from a short list. Nothing you type and nothing from your file.
• The file name, used to name your converted file. It is erased when your file is deleted.
• A scrambled code made from your IP address, used only to apply the daily free limit. It is a one-way hash with a secret key, so the address can't be read back from it, and the address itself is never written down.
• When an upload is turned away (the daily limit is reached, the file is too big, or the server is busy), the site adds one to a daily count for that reason, to know when the server needs to grow. Nothing about you is stored with the count.
• All conversion records are deleted after 30 days.
• The site's own server keeps no visitor logs of IP addresses. Error logs record what went wrong, not who you are.

There are no accounts, no sign-up forms and no newsletter, so epubwise itself never asks for your name or email address. If you buy a pass, the payment provider does (below).

Passes and payments

• Passes are sold by Polar, the merchant of record. It collects what a payment needs (your name, email address, card or other payment details and billing country), charges any sales tax or VAT, and emails your receipt. Its own privacy policy covers what it keeps. epubwise never sees your card.
• From the payment provider, epubwise receives the order number, which pass you bought and the pass key. It stores the order number (so a refund can be matched), a scrambled form of the key (a one-way hash with a secret key, so the key can't be read back from it), which pass it is, when it started and ends, how many browsers use it, and whether it was refunded. Your name and email address are not stored by epubwise.
• Conversions made with a pass are linked to that pass in the conversion records, which are deleted after 30 days as above. A pass's own record is deleted 30 days after the pass ends.

Cookies

epubwise sets one cookie of its own, and only in a browser where you buy or enter a pass: it remembers the pass, holds a random number with a signature and nothing about you, lasts until the pass ends, and is needed for the pass to work. There are no advertising or tracking cookies. Cloudflare may set strictly necessary security cookies when it checks for abuse; those are not used to follow you around the web.

Services that process data for us

• Cloudflare sits in front of the site. Every request passes through it, including your IP address, which it uses to deliver pages, block attacks and run the Turnstile check on the upload button. It may also count visits with its cookie-free Web Analytics. Cloudflare's own privacy policy covers what it keeps.
• Links from our social profiles (epubwise.com/go/...) add one to a daily count for that link, then send you to the home page. Nothing about you is stored with the count.
• Our hosting provider runs the server in the United States, where your file is converted.
• Polar takes payments for passes, as described above.
• Email: messages to [email protected] are forwarded by Cloudflare to a mailbox at Zoho Mail that Ger also uses for his consultancy, StriveStrat, kept apart from its other mail. A reply may come from that address. Your message and address are kept only as long as needed to answer you and keep a record of the conversation.

Using these providers means your information is handled in the United States and the Philippines. We share information only with these providers, or when the law requires it. We don't sell or share personal information for advertising.

Why we may use it

We process this information because it is needed to provide the converter you asked for, and because we have a legitimate interest in keeping the service secure and the free plan fair. Where the law requires a legal basis, these are the ones relied on.

Your rights

Depending on where you live (for example under the Philippine Data Privacy Act, the GDPR in Europe and the UK, or US state privacy laws), you can ask to see, correct or delete information about you, or object to how it is used. Email [email protected] and you'll get an answer within 30 days. Because the site stores no names, email addresses or IP addresses, it usually can't tell which records are yours; if you send the download link from a conversion, or your pass key, that record can be found and deleted early. You can also complain to your data protection authority, or in the Philippines to the National Privacy Commission.

Children

epubwise is not meant for children under 13 and does not knowingly collect information from them.

Security

Every connection is encrypted with HTTPS, the server only accepts traffic through Cloudflare, and each conversion runs in its own limited process. No system is perfectly secure, which is one more reason files are kept for so short a time.

Changes

If this policy changes, the new version appears here with a new date.

Using the service is also covered by the terms of use and the copyright policy. Ready to convert? Go back to the converter.